Privacy policy.

Effective Date: June 12, 2025

We respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

We collect the following types of personal information:

  • Name, email address, and shipping/billing address

  • Payment information (processed securely via third-party providers like Stripe or PayPal)

  • Order history and customer support interactions

  • Device and browser data via cookies (for site analytics and performance)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate with you about your order or promotions

  • Improve our website and services

We do not sell or rent your personal information to third parties.

3. Cookies

Our website uses cookies to enhance your browsing experience, understand traffic patterns, and provide relevant content.

You can adjust your browser settings to refuse cookies if you prefer.

4. Third-Party Services

We may share your data with trusted third parties (e.g., payment processors, shipping carriers) strictly for order fulfillment and site functionality. These services are compliant with data protection regulations.

5. Your Rights

Under GDPR and other applicable laws, you have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent to data processing

  • Lodge a complaint with a data protection authority

To exercise your rights, email us at support@ofeliabotella.com.

6. Data Security

We take reasonable steps to protect your data, including using encrypted payment systems and secure servers.

7. Retention of Data

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact

If you have any questions or concerns about your privacy, please contact us at: support@ofeliabotella.com